FAQ

How long will it take my order to ship?

Once you order, it will take up to 3 days for processing and approximately 3-5 business days for delivery from the confirmed ship date for standard domestic shipping. International orders are subject to have a longer processing and shipping time. All shipping confirmations will be sent via email.
Do you refund shipping fees?

Shipping fees are non-refundable.
Am I responsible for customs or duties on international orders?

All import duties or customs are charged once the parcel reaches its receptive destination. These duties must be paid by the recipient of the order. We have no authority over these charges and it is impossible to predict what they can be. Each customs policy tend to widely vary from country to country, thus, we recommend that you contact your local customs office for any additional information. Where such customs charges are due may impact the duration of time it takes your parcel to reach you. Once your order has arrived in your receptive country, it will be passed on to an internal postal service, according to delivery procedures.
How can I receive free shipping?

All orders with a SUBTOTAL of $200 or more are eligible for free shipping.
How can I cancel my order?

Orders may be canceled within 24 hours of purchase. However, once an item has shipped, it is no longer in our possession, and you are only eligible to return for an exchange.
Am I eligible for a refund?

All items can be returned for an exchange ONLY if returned in its original state.